Privacy Policy / Use of Cookies / Terms of Use
1. Scope
Dave Travel places the utmost importance and care on protecting privacy and personal data, as well as complying with legal provisions in this matter.
The Mauritian and European Regulations on personal data protection stipulate that personal data must be processed lawfully, fairly, and transparently. Thus, this privacy policy (hereinafter "Policy") aims to provide you with simple and clear information on the processing of personal data concerning you during your browsing and the operations carried out on our website.
2. Data Controller
As part of your activity on the sites: Indian Ocean Tour Operator CO Ltd
we collect and use personal data related to you, individuals (hereinafter "data subject").
For all processing, Indian Ocean Tour Operator CO Ltd the means and purposes of the processing.
Therefore, we act as the data controller, as defined by personal data regulations, including EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
3. What data do we collect and how?
By using our website, you transmit a certain amount of information about yourself, some of which can identify you ("personal data"). This is the case when you browse our site or fill out online forms.
The nature and quality of the personal data collected about you vary depending on the relationships you establish with Dave Travel, the main ones being:
Identification Data: This includes any information that allows us to identify you, such as your name, first name, phone number, and email address. We may also collect your company's name.
Connection Data: We collect your IP address for maintenance and statistical purposes.
Browsing Information: When browsing our website, you interact with it. Therefore, some information related to your browsing is collected.
Data Collected from Third Parties: Data you have agreed to share with us or on publicly accessible social networks and/or data we may collect from other publicly accessible databases.
Documents of Various Natures (PDF, Office format, Image): These documents may include titles, content, folder names, or information related to a document, such as comments written in the documents, alert and reminder dates. These documents may include your resume and cover letter.
4. Why do we collect your personal data and how?
Recruitment Form:
Personal Data Collected: Name, First Name, Phone Number, Email Address, Resume, and Cover Letter
Legal Basis: Pre-contractual relationship
Retention Period: 2 years
Contact Form:
Personal Data Collected: Name, First Name, Position, Company, Phone Number, Email Address, Nature of the exchange
Legal Basis: Legitimate interest
Retention Period: 2 years
Commercial Relationship Management:
Personal Data Collected: Name, First Name, Company, Phone Number, Email Address, and any information given during exchanges
Legal Basis: Pre-contractual relationship
Retention Period: 2 years
Commercial Prospecting Operations:
Personal Data Collected: Name, First Name, Company, Phone Number, Email Address, and any information given during exchanges
Legal Basis: Legitimate interest
Retention Period: 2 years
Newsletter:
Personal Data Collected: Email Address
Legal Basis: Consent
Retention Period: 2 years
5. Do we share your personal data?
For certain processing purposes, we may share your data with our service providers to carry out various operations and tasks on our behalf: Indian Ocean Tour Operator CO Ltd
However, such data sharing is only done after obtaining your consent or when necessary to execute our contract with you. Only the information necessary for service delivery is communicated to them. They are also required not to use the data for purposes other than those initially intended. We strive to ensure that these third parties maintain the confidentiality and security of your data.
Your personal data may also be shared with other Dave Travel departments, such as the Sales and Marketing departments. Finally, your data may also be transmitted to legal or regulatory authorities to comply with our legal obligations. In these last two cases, as with service providers, only necessary data are provided. We make every effort to maintain their confidentiality and security. We do not sell your data.
6. Are your data transferred to third countries?
Dave Travel strives to store personal data in Mauritius, France, or at least within the European Economic Area (EEA). However, it is possible that the data we collect when you use our platform or as part of our services may be transferred to other countries, for example, if some of our service providers are located outside the European Union.
In such cases, we ensure that the transfer is carried out:
Either to a country providing an adequate level of protection, i.e., a level of protection equivalent to what European regulations require;
Or framed by standard contractual clauses;
Or governed by internal corporate rules.
7. How long do we retain your data?
We retain your personal data only as long as necessary to achieve the purpose for which we hold them, to meet your needs, or to comply with our legal obligations.
Retention periods vary depending on several factors, such as:
The needs of Indian Ocean Tour Operator CO Ltd activities
Contractual requirements
Legal obligations
Recommendations from regulatory authorities
The retention periods are detailed in the processing table above.
8. How do we ensure the security of your data?
Indian Ocean Tour Operator CO Ltd committed to protecting the personal data we collect or process against loss, destruction, alteration, unauthorized access, or disclosure.
Therefore, we implement all appropriate technical and organizational measures, depending on the nature of the data and the risks involved in their processing. These measures aim to maintain the security and confidentiality of your personal data. These measures may include practices such as limited access to personal data by authorized individuals, due to their roles.
Additionally, our practices and policies and/or physical and/or logical security measures (secure access, authentication process, backup, software, etc.) will be regularly reviewed and updated if necessary.
9. What are your rights?
Regarding the personal data we collect/process, you can exercise the following rights:
Right of Access: You have the right to request access to the personal data we hold about you and request a copy;
Right of Rectification: You can request the correction of any inaccurate data concerning you;
Right of Deletion: You can request the deletion of your personal data under certain circumstances;
Right to Data Portability: Under certain conditions, you can receive all the personal data you provided us in a structured format. You also have the right to request that we transfer them, where technically feasible, to another controller;
Right to Object to Processing: Based on legitimate interests;
Right to Withdraw Consent at Any Time;
Right to Restriction of Processing: You can request restrictions on the processing of your data if:
You contest the accuracy of your data, until we verify their accuracy;
The processing is unlawful, but you do not wish us to delete your data;
We no longer need your personal data for processing purposes, but you need these data to initiate, exercise, or defend legal claims;
You object to the processing based on related grounds pending verification of whether our legitimate and compelling reasons for continuing the processing outweigh these interests;
If these personal data are subject to such restrictions, we will only process your data with your consent or to initiate, exercise, or defend legal claims.
To exercise your rights, you can contact the Data Protection Officer (DPO):
By mail at the address:
Management: Contact: Indian Ocean Tour Operator CO Ltd
When submitting a rights request, you are asked to specify the scope of the request as much as possible, the type of right exercised, the processing of personal data concerned, and any other useful information to facilitate the examination of your request. Additionally, you may be asked to verify your identity.
10. What cookies are placed on your browser?
Cookies are computer files that are automatically placed on the hard drive of your computer, tablet, or mobile when you browse our website.
They are managed by your internet browser (Internet Explorer, Firefox, Safari, or Google Chrome).
Are cookies placed when you browse the website?
During your first visit to the Dave Travel website, a banner informs you of the presence of these cookies and invites you to indicate your choice. Cookies requiring your consent under regulations are only placed if you accept them. You can inform yourself and configure your cookies to accept or refuse them at any time by visiting the [Cookie Management] banner at the bottom of each page of the Site or by configuring your browser.
If your browser is configured to refuse all cookies, you will not be able to take advantage of essential functions of our site.
What data is collected through cookies?
Through cookies, all data related to a terminal at a given moment can be collected, including:
One or more technical identifiers to identify your internet box;
The date, time, and duration of a terminal's connection to a website;
The internet address of the page from which the terminal accesses the website;
The type of operating system of the terminal (e.g., Windows, MacOS, Linux, Unix, etc.);
The type and version of the browser software used by the terminal (Internet Explorer, Firefox, Safari, Chrome, Opera, etc.);
The brand and model of the mobile or tablet terminal;
Possible download errors;
The language used by the browser software of the terminal;
Characteristics of the content viewed and shared (e.g., type of page visited);
